Heatherfish Coronavirus Information
Due to the global pandemic, mail delays can be expected. Please keep this in mind when purchasing from my store. Domestic delays are minor, but I am experiencing international package delays of up to 6 weeks. The reason for this is because the USPS is shipping via cargo ship due to limited flight availability.
If you purchase a product from me and are from a country that has a service interruption, I will contact you prior to completing your order so that we may discuss shipping options.
In addition to delays, I am also experiencing some issues with the USPS tracking system. Some packages are not receiving their acceptance scans. However, to date, I have not had a domestic package go missing or fail to deliver. I have had only one international package stuck in customs so far.
Also, to make sure my customers and family remain safe, I am adhering strictly to CDC guidelines.
If any of you have any questions or concerns, please do not hesitate to contact me as I will be very happy to help with any issues that may arise. We are all in this together and I'm eternally thankful for all my amazing customers. Thank you all for your wonderful support and investment in my work, and for making me excited to get up everyday and create! Stay safe out there and take care of each other. - Heather